What Is West Broad Honda?
West Broad Honda is a premier automotive dealership in Richmond, Virginia, specializing in new/used Honda sales, certified pre-owned vehicles, and service/maintenance. Part of the O’Neil Auto Group, it offers OEM parts, financing, and collision repair. Its 4.8/5 Google rating reflects streamlined processes like 1-hour Express Service and online appointment booking for oil changes, tire rotations, and brake inspections.
What is West Broad Honda’s history?
Founded in 1998, West Broad Honda became a top-volume Honda dealer in Central Virginia through customer-centric policies like 7-day test drives. Acquired by O’Neil Auto Group in 2016, it expanded facilities to 50,000 sq. ft., adding 12 service bays and EV charging stations for hybrids like the Honda Clarity.
West Broad Honda’s growth mirrors Richmond’s urban expansion—much like how Tesla Superchargers enabled long-distance EV travel. Their Certified Pre-Owned program includes 182-point inspections and 12-month/12,000-mile warranties. Pro Tip: Check their website for seasonal service coupons (e.g., $69.95 oil changes vs. $89 average). Technical specs include OEM diagnostic tools like Honda HDS software and alignment systems accurate to 0.02°.
What services does West Broad Honda offer?
Services include Express Maintenance (under 60 minutes), tire installation with Road Force balancing, and HondaCare extended warranties. Their body shop uses PPG paints and frame straighteners with ±1mm precision for factory-level repairs.
Beyond sales, West Broad Honda handles complex tasks like transmission fluid flushes using Honda HCF-2 fluid ($159 vs. $210 indie shops). Their loaner fleet includes 15+ vehicles—useful during multi-day repairs. For example, a 2023 CR-V oil change takes 22 minutes via Express Service, versus 1.5 hours elsewhere. Pro Tip: Schedule Saturday appointments early—slots fill 2x faster than weekdays.
| Service | West Broad Honda | Independent Shop |
|---|---|---|
| Oil Change (Synthetic) | $74.95 | $89+ |
| Brake Pad Replacement | $249 | $310 |
| AC Recharge | $169 | $200+ |
Why choose West Broad Honda over competitors?
Competitive advantages include price-matching on new vehicles, complimentary car washes with service, and free shuttle service within 10 miles. Their EV/Hybrid technicians complete 240+ hours of Honda training.
While CarMax might offer more brands, West Broad Honda provides factory-backed incentives like 0.9% APR financing for CR-V Hybrids. Their parts department stocks 98% of common components (e.g., HR-V air filters), reducing wait times. Did you know their detail shop uses ceramic coatings rated for 5 years? Pro Tip: Avoid third-party extended warranties—HondaCare covers 8 years/120k miles vs. 3rd-party 5-year caps.
How does West Broad Honda’s inventory compare?
Their 300+ vehicle inventory includes 2024 Accord Hybrids (48 MPG) and Civic Sport Hatches. Pre-owned options span 2019-2023 models with <5,000 miles, priced 8-12% below KBB Fair Market Value.
Unlike Carvana’s delivery model, West Broad Honda allows in-person inspections—critical for spotting issues like tire feathering. For example, a 2022 Pilot Elite with 18k miles lists at $39,995 ($4k below new). Pro Tip: Use their “Build Your Honda” tool to configure trims and compare lease vs. finance calculators.
| Model | West Broad Price | National Average |
|---|---|---|
| 2024 CR-V EX-L | $35,456 | $36,210 |
| 2023 Odyssey Elite | $48,999 | $50,300 |
| Certified 2021 Civic LX | $22,750 | $24,100 |
What maintenance programs are available?
West Broad Honda’s maintenance plans include prepaid packages (3 years/$899) and complimentary inspections. Their HondaCare Tire & Wheel Protection covers 5 years of punctures and curb damage—ideal for Richmond’s pothole-prone roads.
Hybrid owners benefit from Battery Health Reports every 15k miles, checking voltage variance <0.1V across cells. A 30k-mile service ($349) includes cabin air filter replacement and brake fluid flush. Pro Tip: Opt for Honda Genuine Oil—aftermarket 0W-20 blends may void powertrain warranties.
Battery Expert Insight
FAQs
Yes—their website offers 15-minute service slots with real-time availability. Confirm via text 2 hours prior to avoid no-show fees.
Do they offer competitive financing?
APRs start at 3.99% for 72 months (credit-dependent). Honda Loyalty and Military discounts can reduce MSRP by $750+.
Are test drives available for used cars?
All pre-owned vehicles include 7-day/500-mile return policies. Overnight test drives require proof of insurance and a credit check.